Through-Trailer Service
The same trailer may move across the border when the equipment, carrier arrangements, regulations, and shipment requirements allow.
Coordinated international ground transportation
Cross-border freight with clear handoffs and fewer surprises.
TWG helps shippers manage freight moving between the United States, Canada, and Mexico with coordinated transportation, documentation awareness, shipment visibility, and responsive communication throughout the movement.
Truckload, LTL, transload, through-trailer, appointment, and border-handoff coordination.
Cross-border planning
Every stage should be coordinated before the freight moves.
U.S.–Mexico
U.S.–Canada
Truckload & LTL
Transload & through-trailer
More than moving freight across a line
Cross-border transportation depends on coordinated execution.
Cross-border shipments involve additional parties, handoffs, documentation, facility requirements, and timing considerations. A delay at any stage can affect pickup, border processing, transfer, final delivery, and the customer commitment behind the load.
TWG works with shippers to understand the complete movement, coordinate the transportation plan, and maintain communication as the freight moves through each stage.
Origin and destination
Commodity
Weight and dimensions
Equipment requirements
Pickup and delivery timing
Border crossing
Customs-broker involvement
Importer or exporter requirements
Documentation readiness
Transfer or transload needs
Facility and appointment requirements
Tracking and communication expectations
Build the right transportation structure
Cross-border freight can move through several service models.
Transload Service
Freight is transferred between equipment or carriers near the border to support the next stage of transportation.
Cross-Border Truckload
Dedicated trailer capacity for larger shipments moving through a coordinated border and delivery plan.
Cross-Border LTL
Shared-capacity service for smaller shipments, subject to carrier coverage, handling, classification, and border-network requirements.
Door-to-Door Coordination
Transportation is planned from the origin through border processing and onward to the final destination.
Border-to-Door or Door-to-Border
TWG can help coordinate a defined portion of the movement when other parties manage the remaining stages.
The right model depends on the commodity, route, equipment, timing, documentation, facilities, and available service options.
U.S.–Mexico transportation
Coordination across facilities, carriers, and border partners.
Freight moving between the United States and Mexico may require careful coordination among the shipper, consignee, transportation providers, customs brokers, border facilities, and transfer partners.
Northbound or southbound movement
Border crossing selection
Drayage or local carrier requirements
Transload facility
Through-trailer feasibility
Customs-broker coordination
Importer or exporter information
Pickup and delivery appointments
Trailer or seal procedures
Documentation readiness
Facility hours
Final-mile transportation
U.S.–Canada transportation
Cross-border freight with a clear operating plan.
Freight moving between the United States and Canada requires accurate shipment information, carrier coverage, customs coordination, and alignment between pickup, border processing, and delivery.
Northbound or southbound movement
Carrier authority and coverage
Customs-broker coordination
Importer or exporter requirements
Commodity information
Border crossing selection
Delivery appointments
Freight class for LTL shipments
Documentation readiness
Transit expectations
Final delivery requirements
Information before execution
Missing or inaccurate information can stop a cross-border shipment.
Customs clearance is generally managed by the shipper’s or consignee’s customs broker, but transportation execution still depends on timely and accurate shipment information.
Commercial invoice
Packing list
Bill of lading
Commodity description
Country of origin
Harmonized tariff information
Importer and exporter details
Customs-broker contact information
Purchase order or reference numbers
Piece count
Weight and dimensions
Special permits or certificates when applicable
Documentation requirements vary by country, commodity, shipment type, and customs arrangement. Shippers should confirm requirements with their qualified customs broker before pickup.
Clear roles across the shipment
Transportation and customs clearance must stay aligned.
TWG does not replace the shipper’s customs broker. Our role is to coordinate the transportation side of the movement and communicate with the appropriate parties when customs status affects pickup, transfer, border crossing, or delivery.
Broker contact confirmation
Document-status awareness
Border crossing timing
Customs-release communication
Carrier handoff
Transload scheduling
Delivery appointment updates
Shipment-reference alignment
Exception communication
Control the transfer points
Every handoff should be planned before the freight arrives.
Cross-border freight may require equipment changes, carrier changes, customs holds, transloading, or temporary staging. Those handoffs should be coordinated around the shipment timing and facility requirements.
Receiving-facility hours
Appointment scheduling
Equipment compatibility
Pallet and piece counts
Freight condition
Seal numbers
Transfer documentation
Driver and carrier contacts
Customs status
Final-mile readiness
Storage or detention exposure
Communication responsibilities
Capacity suited to the movement
Cross-border carrier selection requires additional scrutiny.
TWG reviews the carrier and shipment fit with attention to authority, identity, insurance, equipment, operating area, border capability, communication, and the requirements of the specific load.
Identity & Authority
Carrier identity, operating authority, insurance, and compliance information.
Border Capability
Cross-border operating capability, geographic coverage, and border experience.
Equipment & Fit
Equipment type, shipment requirements, and transfer or transload procedures.
Visibility
Tracking capability, communication expectations, and milestone reporting.
Confirmation
Pickup and delivery confirmation procedures aligned to the shipment.
No qualification process can remove every risk. A disciplined review helps reduce avoidable exposure and supports better assignment decisions.
Visibility across each stage
Know where the shipment stands before, during, and after the border.
TWG public tracking provides customers with a quick way to review available information for an active shipment without signing in.
Current shipment status
Latest movement update
Origin and destination
Planned route stops
Estimated delivery
Approximate current location when available
Border or transfer milestones when available
Tracking detail depends on the carrier, shipment status, connected tracking sources, border process, and available reporting data.
When the movement is interrupted
Cross-border exceptions require coordinated communication.
Documentation issues, customs holds, facility delays, missed appointments, carrier handoffs, weather, congestion, and equipment problems can affect cross-border freight.
Identify
Confirm what changed and determine which stage of the movement is affected.
Coordinate
Align the shipper, carrier, customs broker, transfer facility, and receiving party as appropriate.
Evaluate
Review timing, route, capacity, documentation, cost, and recovery options.
Communicate
Provide useful updates and clarify the next action required from each party.
Resolve
Implement the next practical step and continue monitoring through final delivery.
Understand the total movement
What affects cross-border pricing?
Origin and destination
Border crossing
Total mileage
Equipment type
Truckload or LTL service
Through-trailer or transload model
Drayage requirements
Customs-related delays
Facility appointments
Weight and dimensions
Commodity
Number of stops
Storage or detention exposure
Market capacity
Final-mile requirements
Special handling
From origin to final delivery
A disciplined process across every handoff.
Review the shipment
Confirm the commodity, dimensions, weight, equipment, route, facilities, timing, and border requirements.
Confirm customs roles
Identify the responsible customs broker, importer, exporter, and documentation contacts.
Build the plan
Determine the carrier structure, border crossing, transfer model, appointments, and final-mile requirements.
Coordinate execution
Align pickup, border, customs, transfer, and delivery milestones.
Monitor and close
Follow the shipment through final delivery and collect the available completion documentation.
Freight moving across North America
Cross-border applications TWG can help coordinate.
Aviation and aerospace components
Manufacturing materials
Industrial equipment
Machinery and replacement parts
Automotive-related freight
Retail and consumer goods
Printing and technology equipment
Project freight
High-value cargo
Recurring distribution lanes
Production-critical shipments
Palletized commercial freight
Customer tools
Access the shipment information you need.
Public Shipment Tracking
Check the current status of an active TWG shipment without signing in.
Client Portal
Access broader shipment information and available customer documentation through the authenticated portal.
Common questions
Cross-border freight questions
What information is needed for a cross-border quote?
Include the origin, destination, ready date, commodity, weight, dimensions, equipment requirements, border direction, customs-broker information, and any transfer or appointment requirements.
Does TWG handle freight between the United States and Mexico?
Yes. TWG can help coordinate northbound and southbound transportation based on the shipment requirements and available service options.
Does TWG handle freight between the United States and Canada?
Yes. TWG supports cross-border truckload and LTL movements between the United States and Canada.
Does TWG act as a customs broker?
No. Customs clearance should be handled by the shipper’s or consignee’s qualified customs broker. TWG coordinates the transportation side of the movement.
What is transloading?
Transloading is the transfer of freight between trailers, equipment, or carriers, often near the border, so the shipment can continue to the next stage.
Can the same trailer cross the border?
Through-trailer service may be possible depending on the equipment, carrier arrangements, regulations, route, and shipment requirements.
Can I track a cross-border shipment without a login?
Yes. Active TWG shipments can be searched through the public shipment-tracking page.
What causes border delays?
Delays may result from documentation issues, customs review, congestion, facility timing, appointments, carrier handoffs, equipment availability, or other operational conditions.
Can TWG coordinate final delivery after the border?
Yes. Door-to-door and final-mile coordination may be available depending on the shipment and service requirements.
Request cross-border pricing
Tell us what needs to cross the border.
Provide the shipment details below. TWG will review the freight, direction, route, equipment, border plan, timing, and coordination requirements.