Cost-effective shared capacity
Less-than-truckload support with fewer surprises.
TWG helps shippers evaluate, quote, and manage LTL freight with attention to classification, dimensions, accessorials, service level, carrier fit, and shipment visibility.
Regional and national LTL support for palletized, crated, boxed, and commercial freight.
Accurate inputs matter
Classification, dimensions, packaging, facilities, and accessorials all influence the final outcome.
More than entering a weight and ZIP code
A reliable LTL quote depends on accurate shipment information.
LTL pricing and service are affected by freight class, density, dimensions, packaging, accessorials, facilities, transit expectations, and carrier rules.
TWG works with shippers to understand those details before tendering the shipment, helping reduce avoidable reclassifications, rebills, delays, and delivery issues.
Shared trailer capacity
When should a shipper use LTL?
The freight does not require a full trailer
LTL is often practical for smaller shipments that can safely share trailer space with other freight.
Cost efficiency is a priority
Shared capacity can provide a lower-cost alternative to dedicated truckload service when timing and handling requirements allow.
The freight is properly packaged
Palletized, crated, or otherwise secured freight is generally better suited for the additional handling common in LTL networks.
Terminal handling is acceptable
LTL shipments may move through multiple service centers and trailers before reaching the destination.
Transit flexibility exists
Published transit times are typically estimates unless a premium or guaranteed service is purchased.
Accessorial needs are known
Liftgates, appointments, limited-access locations, inside delivery, and residential service should be identified before tender.
Classification matters
Freight class can significantly affect the final cost.
LTL freight classification considers characteristics such as density, handling, stowability, and liability.
Incorrect or incomplete classification can result in carrier inspections, reclassifications, and additional charges.
Complete and accurate shipment details help reduce avoidable billing disputes and delays.
Prepare freight for the network
LTL freight may be handled multiple times.
Unlike dedicated truckload freight, LTL shipments may be transferred between trailers and terminals. Packaging should be designed to withstand normal transportation and handling throughout the network.
Build a stable handling unit
Use a sound pallet or crate, secure freight to the unit, prevent movement, and avoid overhang when possible.
Protect and identify the freight
Protect corners and exposed surfaces, apply clear labels, and remove old labels and markings.
Document condition
Photograph freight before pickup and retain packaging, labels, and shipping documentation.
Packaging requirements vary by commodity, carrier, and shipment characteristics.
Identify service requirements early
Accessorials can affect both cost and execution.
Additional services should be identified before quoting whenever possible. Missing accessorial information can lead to rebills, failed delivery attempts, and unnecessary delays.
Facility type and unloading capability should be confirmed at both origin and destination.
Choose more than the lowest rate
The lowest-priced carrier is not always the best fit.
Carrier selection should account for service area, terminal coverage, transit expectations, handling profile, claims considerations, accessorial capabilities, and overall cost.
Understand the rate
What affects an LTL price?
The quoted amount may change when the carrier identifies shipment details that differ from the original tender information.
From quote to delivery
A more disciplined LTL process.
Confirm the freight
Review commodity, weight, dimensions, handling units, class, packaging, facilities, and accessorials.
Compare options
Evaluate carrier coverage, service level, transit expectations, pricing, and shipment fit.
Prepare the tender
Confirm labels, documentation, pickup information, delivery requirements, and contacts.
Monitor movement
Follow available milestones and communicate meaningful changes or exceptions.
Confirm delivery
Review delivery status and collect available shipment documentation.
LTL visibility
Check the shipment without chasing updates.
TWG public tracking provides a quick way to check current information available for an active shipment without signing in.
LTL tracking detail varies by carrier, shipment status, connected sources, and available reporting data.
Protect the shipment
Documentation matters when something goes wrong.
LTL freight experiences more handling than most dedicated truckload shipments.
Clear documentation at pickup and delivery can be important when addressing shortages, visible damage, concealed damage, or service exceptions.
Claim requirements and liability terms vary by carrier and shipment. Prompt documentation helps preserve the available options.
Practical LTL applications
Freight that often moves well through LTL networks.
Customer tools
Visibility and access when you need it.
Public Shipment Tracking
Check the current status of an active TWG shipment without signing in.
Track a ShipmentClient Portal
Access broader shipment information and available customer documentation through the authenticated portal.
Customer PortalLess-than-truckload questions
Frequently asked questions.
What information is needed for an LTL quote?
Include origin, destination, ready date, commodity, pallet or piece count, total weight, dimensions, freight class, facility types, and required accessorials.
What is freight class?
Freight class is an LTL rating category influenced by characteristics such as density, handling, stowability, and liability.
What happens if the class is incorrect?
The carrier may inspect and reclassify the shipment, which can result in additional charges.
Are LTL transit times guaranteed?
Standard LTL transit times are generally estimates. Guaranteed or expedited options may be available for some lanes and carriers.
Can TWG arrange liftgate service?
Yes. Liftgate and other accessorial services can be requested when available for the shipment and location.
Can residential locations receive LTL freight?
Yes, but residential delivery should be disclosed before quoting and may require additional services and charges.
Can I track an LTL shipment without a login?
Yes. Active TWG shipments can be searched through the public tracking page.
How should LTL freight be packaged?
Freight should be secured and packaged to withstand normal handling and transfers throughout the carrier network.
Does TWG handle recurring LTL programs?
Yes. Recurring LTL activity can be reviewed for carrier fit, pricing, service expectations, accessorials, and reporting needs.
Request LTL pricing
Tell us what needs to move.
Provide complete shipment details so TWG can review freight class, dimensions, facilities, accessorials, carrier options, and service requirements.